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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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R. Vaughn

July 5, 2024

5  out of  5
rating by R. Vaughn
"For years now, I've been using this agency. Very helpful agent and staff. Great agency to do business with. A huge shout out to Mrs. Joyce, one of Rob's staff. She always goes above and beyond to be sure the customer is helped and satisfied with their service."
We responded:
"Thank you for your fantastic review! We are thrilled to hear that you have had a positive experience with our agency. Mrs. Joyce and the rest of our staff work hard to provide exceptional service and ensure customer satisfaction. We appreciate your continued support and look forward to serving you for many more years to come."
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Larry Tramel

July 3, 2024

5  out of  5
rating by Larry Tramel
"Rob is great and his Joyce Brewer is a delight to work with"
We responded:
"Thank you for your wonderful review! We're glad to hear that you had a great experience working with Rob and Joyce Brewer. We strive to provide excellent service, and it's always a pleasure to hear when our team members are able to make a positive impact. We appreciate your continued support and look forward to serving you for many more years to come."
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Wanda Tramel

June 28, 2024

5  out of  5
rating by Wanda Tramel
"We have always been confident knowing, whatever the question or circumstance, Joyce and the agency will always do and say the right thing. We are blessed to have an agency you can always trust."
We responded:
"Thank you for your kind words and for taking the time to leave a review. We are thrilled to hear that you have complete confidence in Joyce and our agency. Trust is an essential element of any successful relationship, and we are honored to have earned your trust. We will continue to do our best to provide reliable and trustworthy service."
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Michael Meyers

June 28, 2024

5  out of  5
rating by Michael Meyers
"Joyce is the best in helping any customer at State Farm. Brandi is the greatest as well she answered all my questions and has an uplifting attitude I wish I had employees as great 👍"
We responded:
"Thank you for your wonderful review! Providing excellent customer service is what we strive for, and we're glad to know that Joyce and Brandy has exceeded your expectations. We will continue to do our best to provide reliable and uplifting service."
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Leonard Borselli

June 28, 2024

5  out of  5
rating by Leonard Borselli
"Since I signed on with Rob Sloan State Farm agency him and all his staff has treated me very professional with any issue that has occurred. And special thanks to Ms Joyce for the personal attention to all my accounts."
We responded:
"Thank you for your positive feedback and for choosing Rob Slone State Farm agency. We are delighted to hear that you have had a professional experience with our team, and we appreciate your special mention of Ms. Joyce. Providing personalized attention to our clients is something we strive for, and we're glad to know that she has been able to assist you with all your account needs."
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CROSSVILLE HYDRAULICS INC

June 27, 2024

5  out of  5
rating by CROSSVILLE HYDRAULICS INC
"I can’t say enough about the kind, efficient and knowledgeable staff at this business. We have been with State Farm all our lives and when Rob took over the business from Larry Tramel he was wise in taking the shining star of that business, Ms Joyce Brewer! She is a joy to work with and somehow manages to keep up with our fleet of vehicles and goes above and beyond in her duties. Kudos to Rob and Joyce for doing such fine work consistently! 🥰"
We responded:
"Thank you so much for leaving such a wonderful review of our business. We truly appreciate your kind words and your continued loyalty as a long-time State Farm customer. It's our priority to provide kind, efficient, and knowledgeable service, and we're glad that our team has consistently met your expectations. We're also grateful for your recognition of our transition from Larry Tramel to Rob Slone as the business owner. We believe in the value of our team and are proud to have Ms. Joyce Brewer as a shining star in our agency. Her dedication and ability to manage your fleet of vehicles while going above and beyond in her duties is a testament to her exceptional work ethic. If you ever need anything, please don't hesitate to reach out."
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Mara H

June 27, 2024

5  out of  5
rating by Mara H
"My husband and I have been with this State Farm agency for many years. Joyce Brewer is an outstanding employee in that office and has gone above and beyond to help us with any issues. We have been nothing but completely satisfied with the Rob Slone State Farm agency!"
We responded:
"Thank you for taking the time to leave such a positive review about your experience with the Rob Slone State Farm agency. We greatly appreciate your loyalty and trust in our services over the years. We are thrilled to hear that Joyce Brewer, one of our outstanding employees, has consistently gone above and beyond to assist you with any issues you've had. Providing exceptional customer service is at the forefront of our values, and it is gratifying to know that Joyce has met your expectations. We look forward to serving you for many more years to come."
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Casey

June 27, 2024

5  out of  5
rating by Casey
"My family has been with State Farm since I was just a kid ,and Mrs Joyce has always taken the absolute best care of us !"
We responded:
"Thank you for sharing your positive experience with State Farm and Mrs. Joyce! We appreciate your long-standing loyalty to our company. It's wonderful to hear that Mrs. Joyce has consistently provided excellent care for you and your family. We value customers like you and strive to provide the best service possible. If you ever need any further assistance, please don't hesitate to reach out. Thank you again for your kind words!"
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Charles Robinson

June 26, 2024

5  out of  5
rating by Charles Robinson
"Always helpful. Great office staff. Great product. Great agent."
We responded:
"Thank you for taking the time to leave such a positive review! We're thrilled to hear that you find our office staff helpful and our product great. We take pride in providing excellent service and are glad to have an agent who meets your expectations. If there's anything else we can assist you with, please feel free to reach out. We appreciate your support and look forward to serving you in the future."
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Teresa Owens

June 26, 2024

5  out of  5
rating by Teresa Owens
"Love Rob Sloan and his staff , always helpful with buying a policy,, helping with a claim , directing you through the process. ! Never have been disappointed,"
We responded:
"Thank you for sharing your wonderful experience with Rob Slone and his staff! We're delighted to hear that they have been helpful in every step of the process, from buying a policy to assisting with a claim. Providing exceptional service and support is our top priority, and we're glad to know that you've never been disappointed. We truly appreciate your kind words and continued support."
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Michelle Randall

June 26, 2024

5  out of  5
rating by Michelle Randall
"We have been dealing with this office for many years. J is amazing to work with - she takes care of things in a thorough manner and is an excellent communicator. I do not feel like just a customer - they really appreciate our business and provide excellent service!!!!"
We responded:
"Thank you for your kind review and for choosing our office for many years! We're thrilled to hear that Joyce has been amazing to work with. Providing thorough service and clear communication are top priorities for us, and we're glad to know that Joyce has excelled in these areas. We truly appreciate your loyalty and we're grateful for the opportunity to serve you."
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Pamela Mantooth

June 24, 2024

5  out of  5
rating by Pamela Mantooth
"Excellent customer service and wonderful staff! Thanks!"
We responded:
"Hi Pamela we are so glad to hear we have given excellent service and that the staff have been wonderful! We thank you for choosing us for your insurance and love servicing your account! Please do not hesitate to reach out if you need anything. "
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Gayle Wright

June 21, 2024

5  out of  5
rating by Gayle Wright
"Joyce has been the absolute best to work with for all of our insurance needs!"
We responded:
"Hi Gayle, Rob as our resident agent and our team will always be here to service your accounts. Thank you so much for the wonderful review! "
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David Eldridge

June 20, 2024

5  out of  5
rating by David Eldridge
"The best in Tennessee"
We responded:
"Hi David, we appreciate your review! We are very glad to hear we have provided the best service. "
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Lynn Blackwolf

June 17, 2024

5  out of  5
rating by Lynn Blackwolf
"Excellent friendly service from a staff that is knowledgeable and caring. Love doing business with them."
We responded:
"Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you had an excellent experience with our knowledgeable and caring staff. We're thrilled to have you as a valued customer!"
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Allison Herskovitz

June 8, 2024

5  out of  5
rating by Allison Herskovitz
"Rob and his staff are personable and make us feel more than just a customer or number. Have developed a relationship with his office. They went beyond when we had claims and cared about our well being during the claim. Thankful to have Rob and State Farm foe our insurance."
We responded:
"Hi Allison, thank you for your kind words and for choosing Rob Slone State Farm for your insurance. We appreciate your trust and we're glad to hear that we have made you feel valued and cared for. If you ever need anything, please don't hesitate to reach out! "
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Andrew Bryant

June 7, 2024

5  out of  5
rating by Andrew Bryant
"Super friendly and helpful staff."
We responded:
"Hello Andrew, thank you for your kind words about our friendly and helpful staff. We're glad to hear that you had a positive experience with us. If there's anything else we can assist you with, please let us know!"
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Eunice Overholt

January 16, 2024

5  out of  5
rating by Eunice Overholt
"Rob Sloan is a wonderful agent to work with and take an interest in our lives beyond providing our insurance. Also Joyce is the same way. State Farm has been a family favorite for years and continues to be."
We responded:
"Thank you for your positive review! We're thrilled to hear that Rob Slone and Joyce have provided excellent service and shown genuine interest in your lives beyond insurance. We're honored to be your family's favorite insurance provider. If you have any further questions or need assistance, please feel free to reach out. We appreciate your continued support!"
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Mike Herskovitz

November 9, 2023

5  out of  5
rating by Mike Herskovitz
"Best insurance agent in all of Crossville! Office staff are all amazing, and the customer service is incredible."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that you consider our insurance agent as the best in Crossville. Our office staff strives to provide amazing service, and we're delighted that you've experienced incredible customer service. If you have any further questions or need assistance, please don't hesitate to reach out. We truly appreciate your kind words and continued support!"
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Candace Gossett

October 11, 2023

5  out of  5
rating by Candace Gossett
"The service at this office is stellar. The follow up is brilliant. They go out of their way to make sure you get the help you need."
We responded:
"Hello Candace, thank you for your glowing review! We're thrilled to hear that you have received stellar service at our office. Our team takes pride in providing excellent follow-up and going above and beyond to ensure our customers receive the help they need. Please don't hesitate to reach out with any future questions. We appreciate your kind words and look forward to speaking with you again!"
Profile photo of Scott Herskovitz (Rangeguy)

Scott Herskovitz (Rangeguy)

October 4, 2023

5  out of  5
rating by Scott Herskovitz (Rangeguy)
"Rob Slone has been our insurance agent for many years now and my wife and I think the world of him and his entire staff! I would highly recommend them as an insurance agent! From our professional greeting by Brandy Bryant to answering any and all of our questions they are our number one go to for anything insurance! If you need insurance, give them a call!"
We responded:
"Thank you for your amazing review! We're honored to have been your insurance agent for many years and we appreciate your trust and support. It's wonderful to hear that you think highly of Rob Slone and our entire staff. We strive to provide professional and friendly service, and it's great to know that you have had a positive experience with Brandy Bryant and the team. We truly value your recommendation and if you ever need assistance or have any questions, please don't hesitate to give us a call. Thank you again for your kind words!"
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travis robinson

August 25, 2023

5  out of  5
rating by travis robinson
"Rob and Joyce made it super easy and quick handling business. Highly recommend"
We responded:
"Thank you for your positive review! We're delighted to hear that Rob and Joyce made your experience easy and quick. Providing efficient service is important to us, and we appreciate your recommendation. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your feedback!"
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Frederick Yakelewicz

July 13, 2023

4  out of  5
rating by Frederick Yakelewicz
"He is very concerned about his clients."
We responded:
"Thank you for your review! "
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T. J. Hyder

March 20, 2023

5  out of  5
rating by T. J. Hyder
"My husband and I have been State Farm customers for over 35 years....even worked at an office in Knoxville. We moved to Crossville 5 years ago, and are extremely please with the service at this office."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you and your husband have been loyal State Farm customers for over 35 years and have had a positive experience with our office in Crossville. Providing excellent service is a top priority for us, and we're delighted that you are extremely pleased with the service you have received. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We truly appreciate your continued support over the years!"
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Mike Skeens

February 18, 2023

5  out of  5
rating by Mike Skeens
"I Have been with Rob Sloan State Farm for more than several years. Great service. Great staff. I couldn't be more pleased. We have a house a condo and two vehicles. All insured with them. At a very reasonable cost."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that you have been with Rob Slone State Farm for several years and have had great service from our staff. We truly appreciate your continued support and look forward to serving you for many more years to come!"