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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Don and Donna Hunter

September 2, 2026

5  out of  5
rating by Don and Donna Hunter
"Brandy was very kind and knowledgeable. Very helpful in going from Geico to Stare Farm. I have had my property insurance through them for many years and decided to go all in with Rob Slone. Brandy made it seamless."
We responded:
"Hey Don and Donna thank you so much for the wonderful review. We appreciate your business and looking forward to many more years!"
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Toni Abbott

September 2, 2026

5  out of  5
rating by Toni Abbott
"Always there when we need them and wonderful friendly service."
We responded:
"Thank you for your great review Toni! "
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Keira Larsen

September 1, 2026

5  out of  5
rating by Keira Larsen
"Rob was very professional and informative and informative during our conversation about covering our two vehicles. He answered all of our questions and made sure we knew everything about our bundle we enjoyed our time speaking with Rob and beginning coverage with State Farm."
We responded:
"Hey Keira, I appreciate your wonderful review! So glad to hear that I was able to inform on coverages and make this smooth for you."
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Devin

September 1, 2026

5  out of  5
rating by Devin
"Great place to do business with. Brandy was professional, courteous, and answered all my questions."
We responded:
"We love to hear that Brandy provided professional and informative service. Thank you for your awesome review!"
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Cynthia Postlethwait

August 26, 2026

5  out of  5
rating by Cynthia Postlethwait
"Always helpful,glad we have you, Thank you!"
We responded:
"We appreciate you all as well. Thank you for the review!"
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Scott Kilgore

August 18, 2026

5  out of  5
rating by Scott Kilgore
"Great agent with great service!"
We responded:
"Thank you Scott! We appreciate you as well!"
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catherine Florio

August 14, 2026

5  out of  5
rating by catherine Florio
"Rob Slone at State Farm has been a great insurance agent to work with. He returns phone calls or emails quickly, takes the time to answer all your questions and explains in a way that is easily understood. He and the others that work in the office are all around great people!"
We responded:
"Happy we could help you understand your insurance needs! Thank you Catherine."
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Sherry Elmore

August 13, 2026

5  out of  5
rating by Sherry Elmore
"Awesome service. Fast and very knowledgeable. Save me on insurance."
We responded:
"Thanks Sherry! Glad we could save you some money and get you the right coverage."
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Robert Camphouse

August 12, 2026

5  out of  5
rating by Robert Camphouse
"Rob was wonderful. He helped us with our renters insurance and car insurance and he saved us a bundle! We are new to the state of TN and Rob gave us excellent fishing locations. Thank you so much Rob"
We responded:
"Thanks Teri we are here to help! Welcome to TN and thank you for the 5 star review."
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Kristy Cerny

August 12, 2026

5  out of  5
rating by Kristy Cerny
"Rob and his office go above and beyond to make sure they explain our options and help us get the coverage we need. Very friendly and extremely helpful. Thank you!"
We responded:
"Thank you Kristy for the kind words! Glad we could help."
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Gena Bluford

August 7, 2026

5  out of  5
rating by Gena Bluford
"Rob was great with us and saved us more than $500 on our policy with 3 vehicles. He explains everything clearly so you can understand what exactly your policy covers and also advises on best options for you. I had another company for over 10 years and recently went with Rob and his company and I couldnt be happier. Thank you Rob Sloan and State Farm!!"
We responded:
"Gena we appreciate the kind review. Glad we could help! Thank you."
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Tyler Lyon

August 6, 2026

5  out of  5
rating by Tyler Lyon
"Rob and Joy are absolutely amazing. I messed up on my payment and they stayed late to help me fix it instead of letting it cancel. Would recommend them 110% They saved me from having to worry they worried for me and took care of my situation."
We responded:
"We were so happy we could help! Thank you."
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Rhonda Smith

July 30, 2026

5  out of  5
rating by Rhonda Smith
"Rob was great he reviewed every detail of the policy and made sure I understood.Plus he saved me a lot of money.Great experience!!!"
We responded:
"So happy having you on board as a new customer. Thank you for trusting us and glad we could save you a lot of money!"
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Margaret Hoyt

July 1, 2026

5  out of  5
rating by Margaret Hoyt
"Great service. Easy to transfer from FL to TN"
We responded:
"So glad we could help with your transfer from FL to TN. Thank you!"
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laura clifton

June 12, 2026

5  out of  5
rating by laura clifton
"Rob was super helpful getting me a good rate for my cars and house. I highly recommend using him for all insurance needs!"
We responded:
"Thanks so much for the fantastic review! We’re thrilled to hear Rob was super helpful and helped you get a great rate for both your cars and your home. We truly appreciate your recommendation and look forward to supporting all your insurance needs."
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Billy Reeves

June 11, 2026

5  out of  5
rating by Billy Reeves
"Great people and great customer service."
We responded:
"Thank you for the great review!"
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Richard Jones

June 10, 2026

5  out of  5
rating by Richard Jones
"Mr. Slone was very helpful in helping me understand how State Farm's life insurance best fills my needs. I appreciate his knowledge, honesty and his taking the time necessary. I highly recommend him."
We responded:
"Thank you for the wonderful review! We’re glad Mr. Slone took the time to explain how State Farm life insurance fits your needs, and that you appreciated his knowledge and honesty. We truly value your recommendation."
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Tyler Gunderson

June 10, 2026

5  out of  5
rating by Tyler Gunderson
"Rob is the best! He is conscientious and mindful about our insurance needs and helps us adjust as our needs change."
We responded:
"Thank you for the great review! We’re so happy Rob has been able to help you stay on top of your insurance needs as they change. We appreciate your trust and kind words."
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Tory King

June 10, 2026

5  out of  5
rating by Tory King
"Great rates and great people! Treat you like family!"
We responded:
"Thank you for the fantastic review! We’re glad you’re finding great rates and that our team makes you feel like family. We appreciate your trust!"
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Elaine Taylor

June 10, 2026

5  out of  5
rating by Elaine Taylor
"The best in Crossville Tn"
We responded:
"Thank you for the review!"
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Wanda Reid

June 10, 2026

5  out of  5
rating by Wanda Reid
"Rob Slone has always provided excellent customer service and was very helpful in reviewing my policies. All of my questions were answered promptly and made sure I understood the coverage. I appreciate his professionalism and attention to detail."
We responded:
"Thank you for the great review! We’re grateful Rob has consistently provided excellent service and helped you review your policies. It means a lot that your questions were answered promptly and that you felt confident in your coverage. We truly appreciate your trust and professionalism."
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Braden Hawn

June 10, 2026

5  out of  5
rating by Braden Hawn
"An Agent who truly cares, Great team and service"
We responded:
"Thank you for the wonderful review! We’re so glad you feel Rob Slone truly cares, and that you’ve experienced a great team and service. We truly appreciate your trust please reach out anytime you need us!"
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Bob Folger

June 10, 2026

5  out of  5
rating by Bob Folger
"Great Agent"
We responded:
"Thank you for the great review! We’re so glad you feel Rob Slone is a great agent. "
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Daniel Strait

June 2, 2026

2  out of  5
rating by Daniel Strait
"After 25 years of paying State Farm’s outrageous prices for their insurance coverage, I entered a claim.
As I tried to get a rental car I was put into a lower class compact vehicle that I could not fit in due to my height.
I called Rob Slone’s office in regards to the fact my policy was changed to a lower tier of rental car coverage without my knowledge.
There was no help he was trying to give.
We pay these agents to find solutions. I was talked over by Rob and he called me to tell me how he couldn’t help me.
I would definitely not recommend this insurance agent. If you do go to State Farm go to a different State Farm agent.
I’ve just been convinced to go to USAA instead!
Thank you for nothing Rob Slone"
We responded:
"Daniel, we’re sorry to hear that your recent claim experience did not meet your expectations.

We understand how frustrating it can be when transportation needs arise unexpectedly during a claim, especially when the available rental vehicle does not meet your personal needs.

While we cannot discuss the specifics of any individual’s policy or claim in a public forum, rental coverage limits and vehicle classifications are determined by the coverage selected on a policy and the terms of the claim process. In regard to policy changes we do not make policy changes without our insureds approval.

Our office strives to provide accurate information and assistance whenever questions arise, and we regret that you felt unheard during your conversation with us. We take customer concerns seriously and would welcome the opportunity to discuss your experience further offline.

Please contact our office directly if you would like to continue the conversation.

— Rob Slone State Farm Agency"
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JENNIFER H

May 14, 2026

5  out of  5
rating by JENNIFER H
"Very friendly and willing to help me understand each product they offer and the cost saved me a ton of money which is so helpful now days"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that you found our team friendly and helpful, especially in understanding each product and how the savings add up. We’re grateful we could help you save a ton of money because we know that matters so much these days. We appreciate your support!"